Frequently Asked Questions
Everything you need to know about A Bathing Ape products and services.
How can I ensure my BAPE product is authentic?
All authentic BAPE products feature specific security tags, including the signature ape head sleeve tag and a distinct gold foil tag inside the garment. We recommend purchasing exclusively through our official webstore or authorized retailers.
What is the typical shipping timeframe for limited drops?
Standard orders are processed within 2-3 business days. However, during high-demand limited release periods, please allow up to 7-10 business days for processing before shipping.
How do BAPE garments fit compared to other brands?
BAPE typically follows Japanese sizing, which tends to run smaller than US or EU sizing. We generally recommend sizing up one full size from your usual preference for a comfortable fit.
What is your return policy for footwear and apparel?
We accept returns within 14 days of delivery, provided the items are in original, unworn condition with all tags and packaging intact. Please note that certain limited-edition collaborations may be marked as final sale.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you ship internationally?
Yes, we offer worldwide shipping to most countries. International shipping rates and duties are calculated at checkout based on your specific location and order value.